eConfirm © innovative communication solutions through mobile SMS messaging Click to start the eConfirm tour
 
 

Existing Users

Email:
Password:
Forgotten password?

Create an account

Email:
Trial for free Privacy Policy

View Demonstration


Take a look at eConfirm in action by following this guided tour.

Latest News


See the new featured SMS solutions section on our website for SMS applications that save costs, improve service and generate revenue.

Free trials now include free credits to try the system with.

Use the SMS cost savings calculator to calculate savings using SMS over making individual phone calls.
   eConfirm   >>   Solutions   >>    Featured SMS Solutions   >>    Appointment reminders with SMS

Perform appointment reminders and confirmation with automated SMS

SMS from website contact form

The traditional method of performing appointment reminders and confirmations is by phoning clients individually. With eConfirm, appointment reminders and confirmations can now be performed in three automated steps.

Switching to an automated SMS solution is not only more cost effective, studies by the Australian Resource Centre for Healthcare Innovations (ARCHI) have shown that it is also preferred by clients. Why? Because SMS is less intrusive and more likely to make it to the intended recipient

Some simple SMS reminder guidelines to follow

  • Ask clients when they book the appointment whether they would like to receive an SMS reminder
  • Don't send potentially embarassing / confidential information via SMS
  • Keep the message ambiguous - i.e. just send something like "Please reply CONFIRM to this SMS to confirm your appointment tomorrow at 2PM."

How to get started with automated SMS reminders and confirmations

Setting up the system requires some initial involvement from eConfirm support to set up the appointment schedule download. This is generally done at no cost.

To get started contact us and we will be happy to assist.