eConfirm Saving Time and Money in the Field

One of the first clients to see the benefits of using eConfirm was a large multi national building service provider based in Perth.

Administrators were wasting large amounts of time and money each day on the phone receiving morning location notifications and evening safety checks from each service team member. The system was prone to problems with the phone services jammed with multiple callers, some employees failing to call and others simply giving up trying to get through.

Using the eConfirm system with two way SMS notifications the service team now simply responds to a scheduled SMS with a location in the morning and ‘yes’ or ‘no’ as to their safety in the evening. The Administrator receives these responses via email and files this away electronically for record keeping.

The eConfirm system immediately saved large amounts of time and money for the Administrators. Estimated dollar savings are over $15,000 per year. Also with eConfirm’s simplicity and ease of use the service team now rarely miss their safe and sound check ins.