eConfirm - SMS for Business
eConfirm is a business grade, highly featured SMS (Short Message Service) application. It is available
to use online or directly through your email.
Using eConfirm can cost effectively improve
employee, customer and supplier communications.
Cick the next button above to follow this tour and see how eConfirm can be used to integrate SMS
messaging into your business.
Send SMS messages online
Sending SMS messages online with eConfirm is just like sending an email.
Add people to the "To:" list by typing the first few letters of
their name and using autocomplete. Or simply
click on the people or groups you want to add from the contacts list.
Messages can be sent straight away or at a future time.
You can also control whether the messages are sent from your mobile number or the eConfirm
number pool.
Send SMS directly through email
Send a single SMS by emailing:
[MobileNumber]@sms.econfirm.com.au
For example, to send an SMS to 0430488589:
Send bulk SMS messages by emailing:
[AddressList]@sms.econfirm.com.au
For example, SMS everyone in the Sales Team:
Set up templates to send common messages faster
Use message templates to set up pre defined messages that can be sent to groups of
people at the click of a button.
Message templates can also be scheduled to recur the message at hourly, daily, weekly
or monthly intervals.
Deal with bulk replies quickly with summary reports
Message replies and status's can be automatically emailed to your registered account or
to the email addresses you specify.
Message replies for bulk messages are emailed in a single report containing
a summary of all messages sent and individual responses received.
View the status of all messages live
The Active Messages page shows the live status of all current messages and allows you to create, edit and delete messages.
Status icons indicate the different message status's which include:
Ready to Send
A message scheduled for a future time
Received by Recipient
Message has been received on the mobile handset
Delivered to Carrier
Message has been queued by the mobile phone carrier. Stays in this state if mobile is off or out of range.
Response Received
A text message reply has been received. The "Response" column shows the text in the reply.
View past messages
Message history provides a full exportable audit trail of all messages
previously sent.
This audit trail is searchable and sortable by any of the columns shown here such as
send time, status, response, contact and so forth.
Since message reports are emailed to you by default, message history is mainly used as a backup
for old message retrieval.
Manage your messaging contacts
Contacts are stored in a very simple list with the contacts names and mobile numbers listed.
There are two ways to add contacts to the list
- Add the contacts manually through the web interface
- Import them from a CSV file generated from your mobile phone software or your email client
Ccontact us for help with importing.
Create bulk messaging address lists
Address Lists allow you to break your contacts up into the different groups you
want to message.
Address lists are required for using message templates and provide a fast way
of sending large numbers of people adhoc messages.
Address lists can also be used with email to SMS. Simply send an email to
[AddressList]@sms.econfirm.com.au
to have an SMS sent to everyone in the list!
Purchase credit online instantly
Credit purchases can be made online through Paypal - the worlds largest and
most secure payment system. Paypal accepts all major credit cards.
Our rates are extremely competetive typically being 25 - 40%
lower than most major Australian carriers.
For larger purchases and ongoing
invoicing please contact us for custom pricing.
Advanced custom solutions
We also specialise in providing custom messaging solutions that integrate to your
own systems and applications seamlessly.
There is an API (Application Programming Interface) available
that we provide for free for you to develop with. If you need help with the design,
programming, installation and
support of custom developments we can also provide this.
Please contact us with any questions you have concerning custom solutions.
Thanks for completing the tour
If you have any more questions or need any more help please contact us at
enuiry@econfirm.com.au or call us on
(02) 9037 2837.
Click the Next button above to exit this tour and return to the home page.
